Fulfillment Policies

Refund Policy – Custom awnings are not eligible for refunds. All awnings are custom made.

Delivery Policy – All awnings are considered delivered once installed. All installations are delivered by Top Tier Awnings.

Returns Policy – Custom made awnings are not eligible for return unless deemed installed in error Top Tier. All decisions for returns and refunds are up to the SOLE DISCRETION of Top Tier Awnings.

Cancellation Policy – Once installed, an awning cannot be canceled. If you no longer wish to have an awning installed, a cancelation request must be received in writing at least seven days in advance of the installation date.